1 General Terms & Conditions
Goolbet (https://goolbet.xyz) is an online gaming platform serving adult users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between Goolbet and its users ("you" or "Member"). By accessing, browsing, or creating an account on the site, you agree to be bound by all Terms set out in this agreement.
Goolbet reserves the right to update these Terms and Conditions at any time. Continued use of the site after any changes are made will be taken as your acceptance of the revised Terms. We recommend reviewing this page regularly.
- Goolbet is operated for entertainment purposes only.
- You must comply with the laws of your country when using this site.
- Users who access the site from jurisdictions where online gaming is prohibited do so entirely at their own risk.
- It is the user's responsibility to read the latest Terms and Conditions before using any Goolbet service.
2 Account Registration & Verification
To register on Goolbet, you must provide accurate and truthful information. Providing false or incomplete information may result in your account being closed at any time. The following conditions must be met at the time of registration:
- You must be 18 years of age or older.
- Each person may only open one account.
- Multiple accounts from the same IP address are not permitted.
- The phone number and email used must belong to you personally.
- A copy of your national ID or passport may be requested at any time for identity verification.
KYC Verification Process
Goolbet follows a KYC (Know Your Customer) process to maintain a safe gaming environment. Identity verification may be required before withdrawals or for transactions above a certain amount. Failure to submit the required documents may put your withdrawal on hold, so we encourage you to complete verification promptly.
3 Deposit & Withdrawal Policy
Goolbet supports deposits and withdrawals via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket — as well as USDT. All transactions are processed through secure, encrypted channels.
Deposit Terms
- The minimum deposit amount is displayed on the site and is subject to change.
- You may only use payment methods registered in your own name.
- Third-party deposits are not accepted and any such transactions will be flagged as suspicious.
- Deposits are usually credited instantly. If there is a delay due to technical issues, please contact support.
Withdrawal Conditions
- KYC verification must be completed before a withdrawal can be processed.
- A minimum withdrawal amount applies — see the site for details.
- Withdrawals are typically processed within 1–48 hours.
- Winnings derived from a bonus are subject to the applicable wagering conditions before they can be withdrawn.
- If fraud is suspected, Goolbet reserves the right to suspend withdrawals pending investigation.
4 Bonus & Promotional Offers
Goolbet offers a variety of bonuses and promotional offers to its members. Each bonus comes with specific terms and conditions that will be communicated at the time the bonus is issued. The general bonus policy is outlined below:
- The welcome bonus is available to new members only and applies once on the first deposit.
- Each bonus has a specific wagering requirement that must be met before a withdrawal can be made.
- If the wagering requirement is not completed within the specified time after claiming a bonus, the bonus will be forfeited.
- Multiple bonuses cannot be used simultaneously unless otherwise stated.
- Any attempt to abuse bonuses will result in the account being subject to investigation.
- Goolbet reserves the right to modify, suspend, or cancel any bonus offer at any time.
5 Gaming Rules
All games on Goolbet are conducted fairly and transparently. The following rules must be observed when playing:
- Each game has its own rules — please read them carefully before you start playing.
- If a game is interrupted due to a software or connection error, please notify support.
- In Live Casino games, the dealer's decision is considered final.
- If a technical error produces an abnormal outcome, Goolbet reserves the right to void that round.
- Goolbet is not liable for bets lost due to network issues, but will assist in cases where this can be verified.
Slots Game Rules
In slots games, the outcome of each spin is determined by RNG technology. No external factor, timing, or previous result has any influence on the next spin. The RTP (Return to Player) percentage for each slot game is set by the game provider and is not modified by Goolbet.
6 Prohibited Activities
The following activities are strictly prohibited on Goolbet in order to maintain a safe and fair environment:
- Using bots, scripts, or automated software to play games.
- Creating multiple accounts to claim bonus offers.
- Depositing funds obtained through money laundering or illegal sources.
- Attempting to hack or manipulate the Goolbet system or any of its games.
- Harassing other members or using abusive language.
- Using the Goolbet brand or trademarks without authorization.
- Deliberately providing false information to gain an advantage or claim compensation.
7 Account Closure & Suspension Policy
Goolbet reserves the right to close or suspend an account without prior notice in the following circumstances:
- In the event of a terms violation.
- If fraudulent or suspicious activity is detected.
- If identity verification fails or false information is found to have been provided.
- If the account holder is identified as a minor.
- By order of a court or regulatory authority.
You may also close your account at any time by contacting our support team. Any valid balance remaining at the time of closure will be refunded, however bonus balances will be forfeited.
8 Limitation of Liability
Goolbet is not liable for the following:
- Gaming session interruptions caused by loss of internet connection.
- Errors caused by third-party software or game providers.
- Loss of password or account credentials due to the user's own negligence.
- Issues arising from non-compliance with local laws regarding online gaming.
- Temporary service interruptions caused by unexpected technical errors.
Goolbet makes every effort to maintain 99.9% uptime, but temporary service disruptions may occur due to unavoidable technical issues. Goolbet is not liable for any losses incurred during such periods.
9 Privacy & Data Protection
Goolbet takes the protection of your personal data seriously. We never sell your information to third parties. To learn more about how we collect, use, and safeguard your data, please review our Privacy Policy Read the page.
- Information collected is used solely to improve our services and ensure security.
- All data is kept secure through SSL encryption.
- Information may be shared with authorities when required by law.
10 Terms Update Policy
Goolbet may update these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via email or an in-platform notification. Continued use of the site after such changes will be considered acceptance of the updated Terms.
If you have any questions or need clarification, please contact our support team. We are always ready to help.